Terms and Conditions

These Terms of Business regulate all dealings between BW3 Web Design of 9 Hotspur Street, Heaton, Newcastle upon Tyne ("BW3.co.uk") and any individual or entity having entered a customer contract with BW3.

1. Service Levels

BW3 will provide a timetable for the provision of services and will endeavour to adhere to this.
BW3 will act professionally at all times to preserve the customer's intellectual property or other rights in its information or materials ("data").
BW3 will comply with reasonable requests of the customer and deal cordially with its representatives.

2. Client Contract: The Customer's Responsibility

The customer's signature on the customer contract is evidence that it will:

• provide all data reasonably required by BW3 to complete the contract within a reasonable period of time. If the client does not supply BW3 with complete text and graphics content, for all Web pages contracted for, within six weeks of the date this contract was signed, the entire amount of the contract becomes due and payable. If the client has not submitted complete text and graphics content within two months after signing of this contract, an additional continuation fee may also be assessed each month until the material is delivered.
• be responsible for the accuracy and comprehensiveness of the data.
• indemnify BW3 against any liability it incurs to any third party arising from its use of the data in carrying out its obligation under the customer contract.
• warrant that it owns all data and has absolute rights to use it for the purposes of the customer contract.
• maintain a retrievable record, copy or original, of all data provided to BW3 which will not be responsible for loss or damage to any data.
• use the product or service provided by BW3 only for the purposes of its own business.
• not sell or franchise the product or service to any third party.

3. Services Charge of BW3

• the customer will be invoiced in accordance with the timetable in the Customer Contract.
• payment is due immediately on the invoice.
• interest will be charged (at the rate of 2% above the base rate at Barclays Bank Plc. at the date of invoice) on the outstanding balance of all invoices which are overdue for a period in excess of 30 days. (see Customer Contract)
• Any work undetaken remains the property of BW3 until all outstanding payments are received

4. Limitation of Liability

BW3's liability shall be strictly limited to any charge specified in the Customer Contract. BW3 will have no further liability for any loss, damage, costs or liability whatsoever which the customer may incur.

BW3 shall not be responsible for any loss or failure caused by the default of any internet service provider or the incompatibility of its software with any third party software.

In the event of a failure of software, BW3 shall be given a reasonable opportunity to examine the relevant site and/or code and to effect repairs or modifications at BW3's discretion. BW3 will render an invoice for any such service caused by factors beyond its reasonable control.